Privacy Policy

Ein Insights LLC ("Ein Insights," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, book a consultation, download a resource, communicate with us, or otherwise interact with our services.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, company name, appointment details, messages, service interests, and any other information you choose to share through our website or communications.

We may also collect limited technical and usage information, such as your IP address, browser type, device information, pages viewed, referring pages, advertising attribution parameters, and analytics or cookie-related information, depending on your consent choices and browser settings.

Client Data

Ein Insights provides analytics consulting, reporting automation, predictive modeling, inventory optimization, email marketing analysis, and related data services. Clients may separately provide business or customer data to us for those services. That data is not currently collected through this website and should be governed by a separate services agreement, statement of work, data processing agreement, or similar written agreement with the client.

How We Use Information

We use information to respond to inquiries, schedule and manage consultations, provide requested downloads or resources, follow up about appointments, evaluate service fit, improve our website and services, measure marketing performance, comply with legal obligations, prevent abuse, and maintain business records.

Email and SMS Communications

If you provide your email address, we may email you about your inquiry, requested resource, appointment, or related services. You can unsubscribe from marketing emails when an unsubscribe option is provided.

If you expressly opt in to SMS messages, Ein Insights may send appointment reminders and follow-up text messages to the phone number you provide. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. SMS consent is optional and is not a condition of submitting a form or doing business with us. We do not sell, rent, or share SMS opt-in consent with third parties for their own marketing purposes.

Payments

If you pay for services through Stripe or another payment processor, payment information is processed by that provider. We do not intentionally store full credit card numbers or payment card security codes on our website. We may retain payment-related records made available by the payment processor, such as transaction status, receipts, customer identifiers, and billing contact information.

How We Share Information

We may share information with service providers and processors that help us operate our website and business, such as website hosting, form handling, CRM, scheduling, email, SMS, analytics, advertising attribution, payment processing, security, and business operations tools. These providers are authorized to use information as needed to provide services to us.

We may also disclose information if required by law, to protect rights and safety, to prevent fraud or abuse, in connection with a business transaction, or with your consent. We do not sell your personal information in the ordinary sense of the word.

International Visitors

We serve customers in the United States and internationally. If you access our website from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. Privacy laws in those locations may differ from those in your jurisdiction.

Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and advertising attribution technologies to understand website performance, improve user experience, and measure campaign effectiveness. Where required, we ask for consent before enabling certain analytics or advertising storage.

Data Retention

We keep information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Your Choices

You may contact us to request access, correction, deletion, or other action regarding personal information we maintain about you. Depending on where you live, you may have additional privacy rights under applicable law. We may need to verify your identity before completing certain requests.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest version posted on this page.

Contact Us

Ein Insights LLC
12406 Mercury Ln
Austin, TX 78727
kyle@eininsights.com